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=== A Titan in Transition === Microsoft Corporation entered 2021 as a dominant force in the tech industry, its legacy built on decades of innovation and strategic evolution. The company’s Windows operating system continued to lead the personal computer market, while Microsoft Office 365 remained the go-to suite for productivity tools. Historical milestones, such as the launch of Windows, the development of Azure, and the pivot to cloud computing, had not only shaped Microsoft’s trajectory but also redefined the tech landscape. Under CEO Satya Nadella’s leadership, Microsoft embraced a forward-thinking strategy centred on cloud computing, artificial intelligence (AI), and digital transformation. This approach proved prescient as the global economy, still grappling with the COVID-19 pandemic, accelerated the shift towards remote work and online solutions. Microsoft’s Intelligent Cloud segment, alongside its Productivity and Business Processes and More Personal Computing divisions, drove its financial performance, with the company reporting annual revenues of $143 billion in 2020. Strategic acquisitions, such as ZeniMax Media, and product launches further solidified its market share, even as it faced stiff competition from tech giants like Apple, Google, and IBM<ref>{{cite web |url=https://www.microsoft.com/investor/reports/ar20/index.html |quote=Microsoft operates and reports financial performance using three segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing. }}</ref><ref>{{cite web |url=https://paperswithbacktest.com/wiki/list-of-microsoft-main-competitors |quote=Microsoft's top competitors in 2021 included Apple, Google, IBM, Oracle, and SAP SE. }}</ref>.
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