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=== Operational Shifts and Strategic Realignments === Under Satya Nadella’s leadership, Microsoft implemented key operational changes in 2021: * '''Organisational Restructuring''': Engineering teams were consolidated into three core divisions: Cloud + AI Platform, Experiences + Devices, and Business Processes + Operations<ref>{{cite web |url=https://www.cnbc.com/2018/07/17/how-microsoft-has-evolved-under-satya-nadella.html |quote=Microsoft's business model has shifted from delivering packaged software to selling subscription-based cloud services. }}</ref>. * '''Sales Team Reshaping''': The sales team was restructured to better align with the company’s evolving business model, transitioning from packaged software to subscription-based cloud services<ref>{{cite web |url=https://www.cnbc.com/2018/07/17/how-microsoft-has-evolved-under-satya-nadella.html |quote=Microsoft's business model has shifted from delivering packaged software to selling subscription-based cloud services. }}</ref>. * '''Strategic Missions and Technologies Team''': Created within the cloud business to emphasise innovation and operational efficiency<ref>{{cite web |url=https://www.windowscentral.com/microsoft-gives-its-cloud-operations-shakeup-and-new-team |quote=Microsoft's cloud business saw an organizational shakeup in 2021, with the creation of the Strategic Missions and Technologies team. }}</ref>. These changes, coupled with strategic acquisitions like Nuance Communications, underscored Microsoft’s ability to adapt to a rapidly evolving tech landscape.
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